Supervision during summer courses.Example 1

A 13-year-old girl visited Legoland in England with her school as part of a summer program and lost her expensive phone there. Mom wrote to us on Saturday evening. Below is correspondence with my mother.

Saturday, excursion day

[22.07.2023, 18:13]
Ekaterina: Good evening! Legoland called. Apparently Varvara lost her phone there. They called from Varya's number. You can call her on her phone, apparently.

[07.22.2023, 18:15]
Paradise: Ekaterina, good afternoon!
We’ll be in touch now.

[07.22.2023, 18:33]
Ekaterina: Please keep me updated on events🙏🏼

[07.22.2023, 18:41]
Paradise: Ekaterina, I called the school, told everything, and at the same time sent an email.
The school director told me that they decide what can be done, they must inform me later.

[07.22.2023, 18:44]
Ekaterina: Okay, thank you.
Is this park far from the school?

[07.22.2023, 18:45]
Paradise: Park near Windsor, about a little over an hour's drive from school

[07.22.2023, 18:55]
Ekaterina: And the problem is how to pick it up? Do I understand correctly?

[07.22.2023, 18:57]
Paradise: Yes, the school promised to let me know later what they decided to do.

[07.22.2023, 19:04]
Ekaterina: I understand, but did they contact the park? Will the phone be kept there for now?
As soon as they answer you, please let me know🙏🏼

[07.22.2023, 19:05]
Paradise: Yes, the phone will be in the park for now. We'll be sure to let you know.

Sunday

[07/23/2023, 09:00]
Paradise: Ekaterina, received a response from the school. The park was already closed last night, but has not yet opened today; we will contact you after it opens.

[07/23/2023, 09:23]
Ekaterina: Well, the main thing is that they understand that this is an important and urgent issue🙏🏼

[07/23/2023, 10:19]
Paradise: Ekaterina, the school filled out a missing person form, but the park office is closed until tomorrow.

[07.23.2023, 10:19]
Ekaterina: This is certainly not very news. And there’s no one there to contact on Sunday?

[07.23.2023, 11:29]
Paradise: Ekaterina, I called the school again. About the phone in the park, they can only answer at lost property, and it doesn’t work today.
I understand, the situation is very unpleasant, but let’s wait until tomorrow, the school will call the park right from its opening🙏🏻

[07/23/2023, 11:31]
Ekaterina: Okay, please ask the school to explain the situation to Varya too.
She doesn’t understand what’s happening at all. She needs to explain that she needs to wait a little longer.

[07.23.2023, 11:41]
Paradise: We will definitely pass everything on to the school.

Monday

[07.24.2023, 11:31]
Paradise: Ekaterina, good morning! Received a response from the school:

Unfortunately, the park does not resolve issues with lost items over the phone:(
The school registered the loss immediately on Saturday, July 22.
All hope is only for next Saturday, when there will be an excursion from the school with another group.
During the week, no one goes there from school, everyone is busy at school, but we have familiar drivers whose services we often use, let me find out how much they will charge for a trip to the park and then to school.</p >

[07.24.2023, 11:35]
Ekaterina: Yes, of course, something needs to be done urgently.
Please find out urgently from your drivers .

[07.24.2023, 12:02]
Paradise: I called and wrote to our drivers, waiting for information🙏🏻

[07.24.2023, 12:35]
Paradise: Ekaterina, our driver will be able to come to the park within an hour and pick up the phone.

[07.24.2023, 12:38]
Ekaterina: Great, let the school give him the cash from the safe from Vary's pockets. I'm boarding a plane now, I'll be out of touch for a couple of hours.

[07.24.2023, 14:48]
Paradise: The driver took the phone from the park 🎉🎉🎉

[07.24.2023, 16:22]
Paradise: The driver arrived at the school and handed the phone to Varya J

[07.24.2023, 17:25]
Ekaterina: Hurray!!!
Wonderful!!! Thank you very much!